It’s almost like customer service went out the window once you had me in the door.
Today i needed a new tire, so I headed to a Goodyear, they always did right by me in Atlanta.
The guy on the phone was nice, the guy behind the counter was also nice when i first came in. He seemed rather annoyed that i asked how much longer after almost an hour and a half. I’m sorry, it’s a tire change, not rebuilding an engine!
Why is it wrong for me to ask how much longer and have they even started. I was just curious, I didn’t think i was going to be there all day!
I think he was actually happy to see me leave. Customer service… what is that again? A lost art I guess…