;I have to tell you about the amazing staff that I have grown quite fond of here at the Hilton Garden Inn in Ann Arbor.
Now, I know normally, when I blog about people, I use their initials, but tonight, I am going to use their first names and some nick names because if you get the opportunity to visit Ann Arbor, MI and stay at this hotel, I want you to be able to recognize their names and say hello! [IF I miss anyone, I am SO SO SORRY!].
First, I want to tell you how fantastic these people are, it goes above and beyond the normal wonderfulness of Hilton. We have already discussed and agreed that I am a hotel snob and I prefer Hilton because of the great service I have received, forget the fantastic service that Hilton provides, but this team is peachy keen in my book! I have watched and they are good with all their guests, but if you are there for extended periods of time, they take the time to get to know your name and you, makes you feel welcome.
Now, let me tell you about the great staff here, this is who I see when I first walk in. Wow, this is almost like a movie credit list, “By Order of Appearance”
When I first walk in, I look to my left, I see Nell who is bartending. She will give me a wave and we exchange pleasantries, sometimes if she’s by the front desk we will hug, which is always nice. When she’s not working, she’s in school or studying, go Nell! I met her my first night at the hotel, we knew we’d be seeing a lot of each other.
In the evenings, working with Nell most nights, is Kristen, who waits tables in the restaurant. She is great and puts up with a lot! There was one night we did our happy hour and we ran her ragged, but she was a trooper and survived us! Go Kristen!
Then I go to check in and I get to see a bunch of great people, some in the morning, some at night. Sean works nights and the only guy I’ve seen at the front desk, he’s great and incredibly personable with an impressive belt buckle collection! Debra is a very nice woman who got me into the hotel one night when my reservation was all messed up, THANK YOU Debra! Her badge says “It’s a Jeep thing” because she loves her jeep! The cool thing about their badges is that they get to put whatever they want under their names, so whatever represents them, just as Debra did.
I have to tell you, I LOVE when I call down to the front desk now and most of the time they don’t even say “Front desk, this is…” they say just say hi or hey!
Everyone is so persobale, ready to chat and catch up and I love finding out about their families, kids, babies to be, I love that they share that with me! I’ve also introduced them to people that I work with and they recognize who I’m talking about because I’m always going on about them!
Phillipa I don’t see very often, but she’s always very cheerful and welcoming and her badge says Flip because her grandmother couldn’t say Phillipa, so she called her Flip! Lauren is very sweet, and I don’t see her very often either, but the other day I got to see pictures of her chow baby, the pictures were on her phone case, that’s a proud chow momma. Kirsten is on in the mornings and is always warm with a greeting and smile when I am heading out the door to go to work. And thinks I’m funny when I grab something from the pantry and get almost to the elevator before I remember and go back to let her know what I was getting! When I have a few extra minutes, we talk about her kids.
Last but never least are Adriana and Liv. Adriana “I like hugs” is a smart chick who is trying to decide between med school and teaching, I wish her a lot of luck in her pursuits! I love talking to Adriana to find out about her weekends and her new baby cousin that she was in the delivery room to see come into this world, how special is that? Adriana is always so bubbly and eager to please the guests who come to stay at her hotel.
Liv, short for Olivia, but prefers Liv, which is what’s on her badge is a fun and quirky girl who just turned 19 on Monday, Happy Birthday! I love catching up with Liv when I get in and during the week, what did we do on the weekends, movies she hasn’t seen and today, she found my blog and is loving it! Thanks! Liv is bright and funny and tries to remember everyone’s name and she’s doing a great job at it!
I’ve been wanting to tell you about my new family at the Hilton Garden Inn in Ann Arbor, MI for a while and here they are! I promise, if you stay there, which is where a lot of potential University of Michigan students and their families stay, you will not regret your decision for a moment. I hope that the management realizes what a great team they have, not just by Hilton standards, but by their actions, mannerisms, professionalism and warm welcome, they treat the guests as if they are guests in their own homes or even better and for that I am incredibly thankful. It’s not easy to be away from home for such long periods of time, but since I am, it’s great to come into the lobby and be greated by name by a friend and the hugs aren’t too shabby either!
If you’re in the area before June, I might see you!
