PICNIC, PEBCAK, ID TEN T…huh?

You call IT for support, you call customer service for help. You’re really not getting anywhere and you’re frustrated and you hear a term you have never heard before, but the technician says it, you don’t know any better,  so you just accept it. 

Let me let you in on a little secret…

PEBCA… Problem Exists Between Chair and Keyboard.

PICNIC…Problem In Chair, Not In Computer.

ID TEN T…write it out…ID10T. 

Type

You’re welcome!