I’m usually a big supporter of Delta Airlines, but tonight was an epic fail.
Last week, the delays were all due to the weather, we were delayed only two hours, not much you can do about the weather,
Today, we got home six hours late! This was due to technical difficulties, grrr. We got on the plane, got settled and it was about an hour and a half before they let us know there was an issue. The issue was a load balance thing in the cargo of the plane, apparently when they load the luggage there are crates they use to balance things out. The pilot came on eventually to tell us that he goes through a book before takeoff, shouldn’t he already know what to do? I’m kidding, I know there is a flight check they have to do.
So, they were loading sand bags onto the plane, so someone said. The. They were rearranging the luggage, then they were taking the luggage completely off and then going to reload it. It was at that point, somewhere about an hour and a half or two hours into it, we were told we could get off the plane. Oh, at some point we did get in line to taxi, then back to the gate, just can’t remember where in this process.
We get off the plane, leave everything on except valuables, hang out in the gate area for, oh I don’t know, forever. About twenty or thirty minutes later, they announced that there would be a plane change, so we all filed back onto the plane to get our carry on stuff. Back to the gate area waiting to get back on the plane, then another thirty minutes or so and there is a gate change, from A27, which was the original gate we boarded at, to B1. En masse we all head to the new gate, wait another twenty minutes, could have been more, then we get on the plane.
At this point, they are encouraging us quite strongly to get on so we can take off. As we board, we each receive a voucher for $50 with Delta, weehoo. I have to say, at this point we were regretting not taking their earlier offer to get bumped since they overbooked, it came with a $600 voucher and left about the same time!
We finally get settled and eventually take off, 2:53 flying time. We finally land somewhere around 9:30 pm, get the luggage, shuttle to the car, drive home. Our original time were expected in was 5:45pm, we landed four hours late, oh well.
We’re home, ready to relax and tomorrow, movie marathon for New Year’s Eve, sounds good to me!
Good night!